Terms & Conditions

Terms & Conditions for SecureID Print Ltd

Last Updated: 05/01/2025

1. Introduction Welcome to SecureID Print Ltd. By accessing and using our website (www.secureidprint.co.uk) and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

2. Company Information SecureID Print Ltd is a limited company registered in the United Kingdom.

  • Registered Address: SecureID Print Ltd, Office2016, 321-323 High Road, Chadwell Heath, RM6 6AX
  • Company Number: 13588989
  • VAT Number: GB390349483
  • ICO Number: ZB289469
  • Contact Phone: 01708 560 551

3. Products and Services We specialise in printing ID cards, hearing loss cards, carers cards, Paxton Net2 cards, medical I.C.E cards, school ID cards (with appropriate permissions), private nursery cards, health care business cards, and personalised printed gifts.

4. Orders

  • All orders are subject to acceptance and availability.

  • Customers must ensure that all details provided during checkout are accurate.

  • We reserve the right to refuse or cancel any order at our sole discretion.

5. Pricing and Payment

  • All prices are listed in GBP and are inclusive of VAT unless stated otherwise.

  • Payment must be made in full at the time of placing an order.

  • We accept payments via Stripe for secure and reliable transactions.

6. Delivery

  • We aim to deliver products within the estimated time frame provided during checkout.

  • SecureID Print Ltd is not responsible for delays caused by third-party couriers.

  • Risk of loss or damage passes to the customer upon delivery.

7. Returns and Refunds

  • Due to the personalised nature of our products, we cannot accept returns or issue refunds unless the product is faulty or incorrect.

  • Any claims must be reported within 7 days of receipt.

  • Refunds will only be issued once returned items have been received and inspected.

8. Intellectual Property

  • All designs, logos, and content on our website are the property of SecureID Print Ltd.

  • Customers are responsible for ensuring they have the legal right to use any artwork, logos, or designs provided for printing.

9. Customer Responsibilities

  • Customers must ensure that all content provided complies with UK laws.

  • Offensive, illegal, or copyrighted material will not be accepted.

10. Privacy Policy Please refer to our Privacy Policy for details on how we handle your personal data.

11. Limitation of Liability

  • SecureID Print Ltd will not be liable for indirect or consequential loss arising from delays, errors, or defects in our products or services.

  • Our maximum liability is limited to the cost of the order.

12. Force Majeure We shall not be liable for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or technical failures.

13. Governing Law These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

14. Changes to Terms & Conditions SecureID Print Ltd reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website.

15. Contact Us If you have any questions regarding these Terms & Conditions, please contact us at legal@secureidprint.co.uk